We offer a limited lifetime replacement guarantee to the original purchaser on
our drain valves and adapters against faulty workmanship or materials. Proof of
purchase may be required. We will replace the defective item free of charge.
This guarantee does not cover any damage caused by incorrect use, negligence or
Items may be purchased on-line and paid for using a credit card or
your PayPal account. PayPal secure payment system is used in
either case. PayPal do not share any of your financial details
with retailers and so provide a secure payment method.
Items may also be purchased by post and paid for by a cheque in
pounds sterling made
payable to Quick Valve UK Ltd. Please include your full
postal address, telephone number and part numbers of items you wish
to purchase with your order.
Parts will be shipped using Royal Mail. For
UK destinations we use 1st Class standard post. The packages are
small enough to fit through most letterboxes. There is no need to stay in
to sign for the packages!
Post and packing is charged at £3.50 for each package regardless of the number of parts you order or whether you live in the
UK or Europe. Why not buy two or more valves and save money?
As part of our continuous process of finding ways to improve our
service, we welcome your feedback. If you have purchased one
of our valves, please complete our feedback form by
Customers providing feedback will be entered in to our prize draw
with a chance to win back the cost of their drain valve. Where more
than one valve was purchased, we will refund the lower value.
Returns and refunds
You may return any unused parts to us up to 30 days after purchase, for whatever reason, and we will refund the full cost
of the parts. Please pack any returned items carefully to ensure that they are not damaged in the post.
Items should be sent to:
Quick Valve UK Ltd
Unfortunately, we cannot refund postage costs if the items are returned through
no fault of Quick Valve UK Ltd.
In order to assist owners of vehicles similar to yours, please send
any digital pictures you may have of your drain valve to firstname.lastname@example.org
Please specify the make, model, year and engine size of your vehicle
in your email. We will include your name in our prize draw
with a chance to win £25 of Halfords vouchers.
Recommend a friend
If you know someone who might be interested in a drain valve, please
recommend them to this website. We will be delighted if you
tell a friend by whatever means but you can send them an email now.
We respect your right to privacy. We keep records of names,
addresses, email addresses, telephone numbers and details of any
purchases voluntarily provided by visitors to this website. No
information is gathered by other means. None of this
information is provided or sold to other organisations or
individuals. Information is stored securely and is only
available to authorized employees of Quick Valve UK Ltd.